Help

Service status update

Find further information on our current service status here.

Widget help

Our ‘How to...’ guides for each widget will give you a step-by-step guide to your AlertMe dashboard, allowing you to get the best out of your AlertMe system. Whether you want to know how to set up your alarm to suit you, make the most of your energy readings or control your home from the website, you’ll find everything you need right here.

Device help

Here you can find out more about all the devices on your AlertMe system. Whether it’s finding out what the devices are and how they work, some advice on how they need to be set up, or just some hints and tips on how you can make them work for you – get all our device guides here.

Other help

Require further help and support on your AlertMe system? In here you’ll find answers for your Account & Billing questions, advice on how to get started with your system, plenty of technical information and much more.